Valued Feedback on Our Electrical Problem Solutions

When half the outlets in my kitchen suddenly stopped working and the breaker kept tripping every time I used the microwave, I called the electrical services company I hired based on a neighbor’s recommendation. Their team showed up that evening and traced the issue to a loose neutral wire in the panel that had been installed incorrectly years ago, and they walked me through what they were testing with their multimeter so I could actually understand it. What stood out was how they labeled every circuit clearly before they left, which no one had bothered to do before, so now I’m not guessing anymore when something needs to be reset. Since they fixed it, I’ve been able to run my appliances at the same time without that faint burning smell I used to notice, which honestly makes me feel a lot better about being in my kitchen.